Cancellation/Refund Policy

  • Cancellation charges per person will be applicable as follows: Packages
    If cancellation is made any time not less than 11 days prior to departure, 25% or Rs. 14,500/- (whichever is higher) shall be deducted.
    If cancellation is made 15 to 10 days prior to departure, 50% of the tour cost shall be deducted.
    If cancellation is made 10 to 7 days prior to departure, 75% of the tour cost shall be deducted.
    In case the passenger is no show at the time of departure, 100% of the tour cost shall be deducted.
    Cancellation charges for Star Cruises booking shall apply as per star cruises cancellation rules.
    Cancellation charges for Flight/Air Asia bookings shall apply as per Air Asia cancellation rules.

 

  • Sightseeing Tours & Airport Transfers
    If cancellation made between 0 – 7 days prior to the day of departure – a 100% cancellation charge
    If cancellation made between 7 – 10 days prior to the day of departure – a 25% cancellation charge
    If cancellation made is greater than 10 days prior to the day of departure – 10% cancellation charge
    (Cancellation policy may vary with the Sightseeing Tour or Airport Transfer booked)

 

FOG ALERT

  • KT DMC Travels Pvt. Ltd. will not be liable to any passenger for refund, compensation or claim for shortening of tour in relation to tour shown in itinerary or any cancellation, route change or postponement or delay of any airlines due to any reason whatsoever including fog or bad weather and the tickets/package are issued subject to the conditions herein.